Newhaven Carpets and Flooring is a flooring specialist based in Newhaven, Edinburgh, offering carpets, carpet tiles, laminate, luxury vinyl tiles, and engineered wood flooring. The business launched as part of a growing group alongside Robb Reinstatement and Platinum Restoration, bringing together specialist trades under one roof.
A brand new business that needed to hit the ground running
With no previous website and no online track record to lean on, the new website had to do everything from day one. It needed to establish credibility for a business that was just starting out, clearly explain the full range of flooring options available, and give potential customers enough confidence to get in touch.
The backing of Robb Reinstatement, an established reinstatement business with real trade expertise, gave Newhaven Carpets and Flooring a strong foundation. The website needed to reflect that.
Turning website visitors into flooring enquiries from day one
The site gives each flooring type its own dedicated section, with clear descriptions of the benefits and options available. A step-by-step guide walks customers through the process from initial measurement through to professional installation, removing uncertainty for anyone who has never had flooring fitted before. Customer testimonials and a straightforward contact process complete the picture.
For a new business, a website that clearly explains what you do and makes it easy to get in touch is the difference between being found and being overlooked.
Regular enquiries from launch for a business with no previous online presence
Despite launching with no existing online presence or search history, the site has generated regular enquiries since going live, giving Newhaven Carpets and Flooring a steady pipeline of new customers from day one.
