WordPress website maintenance
Keep your website secure, updated and running smoothly
Your website needs looking after after it goes live. We take care of WordPress updates, security monitoring and backups, so you don’t have to worry about what needs updating or whether something has gone wrong.
Business Image Services provides WordPress website maintenance and support for businesses across Scotland and the UK, including software updates, security monitoring, website backups and ongoing technical support.
Maintenance plans for small business websites
Our standard maintenance plans are designed for small business WordPress websites with up to 50 pages and posts. Larger, content-heavy websites and sites with more complex functionality may require additional resources, storage, backups, and maintenance. If your website has more than 50 pages and posts, we'll take a look at it first and provide a maintenance price based on its size and requirements.
WordPress needs regular maintenance
A WordPress website isn’t something you can build and then forget about.
WordPress itself, plugins and themes are regularly updated. Some updates add new features or fix bugs, while others fix security vulnerabilities.
Without regular maintenance, websites can become outdated, develop problems or become more vulnerable to attack.
What we look after
WordPress updates
Keeping WordPress itself up to date.
Plugin & theme updates
Keeping the software your website relies on up to date.
Security monitoring
Checking for known vulnerabilities and security problems.
Website backups
Keeping regular copies of your website in case something goes wrong.
Login protection
Helping protect WordPress against repeated automated login attempts.
Why maintenance matters
What happens if you don’t maintain WordPress?
An unmaintained website can lead to:
- Known security vulnerabilities remaining unfixed
- Plugins becoming incompatible with WordPress
- Parts of the website stopping working
- Increased risk of malware or hacking
- Problems becoming harder and more expensive to fix
- Having no reliable backup when something goes wrong
How Business Image protects your website
Keeping a WordPress website secure involves much more than installing a security plugin. At BISL, we use several layers of protection to reduce the risk of problems and make sure we have reliable backups if something does go wrong.
Regular WordPress updates
We keep WordPress, plugins and themes up to date, including updates that fix known security vulnerabilities.
Vulnerability monitoring
We monitor the software used on your website for known vulnerabilities so we can take action when a security issue is identified.
Login protection
We limit repeated failed login attempts to help protect your WordPress login from automated attacks.
Secure hosting
Websites we maintain are hosted with us, which means we can manage both the WordPress website and its hosting environment rather than relying on an unknown third-party setup.
Off-site backups
We create regular website backups and store copies separately from your website hosting. This gives us another recovery option if the website or hosting account is compromised.
Multi-factor authentication
MFA is normally required for important administrative and infrastructure accounts.
Rapid patching
Critical security updates may be applied according to defined timescales based on severity.
Unnecessary software and features removed
We remove plugins and themes that are no longer required and disable unnecessary WordPress features where appropriate. Fewer unnecessary components mean fewer potential vulnerabilities to maintain.
Ongoing monitoring
We centrally monitor the WordPress websites we manage, helping us spot available updates, vulnerabilities and other potential problems.
We use a layered approach to WordPress security.
Rather than relying on one plugin or security measure, we combine secure hosting, software updates, vulnerability monitoring, login protection, off-site backups and ongoing monitoring.
No website can be guaranteed never to be hacked
However, good security significantly reduces the risk. Our approach is to keep your website maintained, monitored and backed up rather than waiting until something goes wrong.
Website maintenance plans for small businesses
All plans include hosting with Business Image. We provide ongoing WordPress maintenance only for websites hosted with us, as this lets us manage the website and hosting environment together. Included support time is available each month and does not roll over or accumulate if unused.Larger or more complex websites, including ecommerce, membership and booking websites, may require a bespoke maintenance plan.
Essential
Hosting, security and maintenance covered.-
Up to 50 pages & posts
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Managed website hosting
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WordPress core updates
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Plugin & theme updates
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Security monitoring
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Vulnerability monitoring
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Login protection
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Off-site backups
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SSL certificate
Care
Maintenance & help with small website changes.-
Up to 50 pages & posts
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Managed website hosting
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WordPress core updates
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Plugin & theme updates
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Security monitoring
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Vulnerability monitoring
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Login protection
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Off-site backups
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SSL certificate
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Small website changes up to 30 mins/month
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WordPress help & support
Complete
Ongoing website care with priority support.-
Up to 100 pages & posts
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Managed website hosting
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WordPress core updates
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Plugin & theme updates
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Security monitoring
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Vulnerability monitoring
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Login protection
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Off-site backups
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SSL certificate
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Small website changes up to 90 mins/month
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WordPress help & support
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Priority support
Not sure which plan you need?
Tell us about your website and we'll recommend the most suitable maintenance plan.
Why have someone manage WordPress for you?
You can maintain a WordPress website yourself. But it does mean keeping track of updates, backups, security vulnerabilities and anything that might go wrong along the way.
With a managed maintenance plan, you don’t have to think about any of that.
We keep your WordPress software updated, monitor for security issues, maintain regular backups and keep an eye on your website. If an update causes a problem or something unusual happens, you also have someone who already knows your website and can investigate.
It’s one less thing for you to manage, and you can get on with running your business knowing someone is looking after your website.
What happens if something goes wrong?
No website can be guaranteed never to have a problem or be compromised.
If we spot a problem with a website we maintain, we can investigate it, check available backups and take the appropriate steps to get the website working properly again.
Because we already manage the website, hosting, and backups, we aren’t starting from scratch trying to figure out how everything is set up.
Who is website maintenance for?
- You don’t want to worry about WordPress updates
- You aren’t comfortable dealing with technical problems yourself
- Your website is important to your business
- You want someone keeping an eye on security and vulnerabilities
- You want reliable backups in case something goes wrong
- You’d rather contact a person you know than a hosting support desk
WordPress Maintenance FAQs
Do I really need WordPress website maintenance?
WordPress, plugins and themes are regularly updated. Some updates add features or fix bugs, while others fix known security vulnerabilities. Regular maintenance helps keep your website secure, compatible and running properly.
What is included in your WordPress maintenance plans?
All our plans include managed website hosting, WordPress core updates, plugin and theme updates, security and vulnerability monitoring, login protection, off-site backups and website monitoring. Our Care and Complete plans also include time for small website changes and ongoing support.
Does website maintenance stop my website from being hacked?
No one can guarantee that a website will never be hacked. What we can do is significantly reduce the risk. We use several layers of protection, including keeping software updated, monitoring for known vulnerabilities, protecting WordPress logins, removing unnecessary software and keeping independent off-site backups.
Is website hosting included?
Yes. Website hosting with BISL is included in all our WordPress maintenance plans. We only provide ongoing maintenance for websites hosted with us. This means we can manage both the WordPress website and its hosting environment rather than having to rely on a third-party hosting provider.
Can you maintain a WordPress website you didn't build?
Yes, provided the website is suitable for our hosting and maintenance service. We'll check the website first to make sure we're happy with its condition, the plugins and themes being used and any other technical requirements before moving it to our hosting.
Do you back up my website?
Yes. We keep regular backups of the websites we maintain, including copies stored separately from the website hosting. Off-site backups give us another recovery option if something goes wrong with the website or hosting account.
What happens if an update causes a problem?
Occasionally an update can cause a conflict or affect how part of a website works. Because we manage the website and its backups, we can investigate the problem and take appropriate action rather than leaving you to figure it out yourself.
Are website changes included?
Our Care and Complete plans include an allowance for small website changes and support each month. This could include things such as changing text, replacing an image, adding a new team member or making another small content change. Larger changes, new pages, new functionality or development work would be quoted separately.
Does unused support time roll over?
No. Included support time is available each month and does not roll over or accumulate if unused.
What happens if my website is hacked?
If we suspect a website we maintain has been compromised, we'll investigate the problem, check for malicious files or activity and determine the appropriate recovery steps. Depending on the situation, this could include cleaning the website, changing access credentials, fixing the vulnerability or restoring a clean backup. Importantly, we'll also try to establish how the website was compromised so the same problem isn't simply reintroduced.
Can I maintain WordPress myself?
Yes. You can install WordPress, plugin and theme updates yourself, and some updates can be automated. The advantage of a maintenance plan is that you don't have to keep track of updates, vulnerabilities, backups and security yourself. You also have someone to turn to if an update causes a problem or something unusual happens to your website.
Is there a minimum term?
No. Our website maintenance plans are paid monthly, with no long-term contract. You can cancel your plan if you no longer need it, although your website will then need to be moved to another hosting provider.
How to work with us
Tell us about your website
Send us your website address and a few details about your current hosting and setup.
We'll check your website
We'll take a look at your WordPress setup, plugins, themes and hosting to make sure it's suitable for our maintenance service.
We'll move it and take care of it
Once everything is set up on our hosting, we'll take care of the updates, security monitoring and backups included in your chosen plan.