You accept that by purchasing any of the services provided by Koolya, you agree to be bound by these terms and conditions.

  1. Definitions

“Agreement” means the contract you have entered into by purchasing the services to which these terms and conditions apply.

“Workshop Start Date” means the date this contract is formed.

“Workshop” means the SEO Training Digital Workshops services provided to you by Koolya.

“Services” means the facilities, course materials and support provided to you as part of the Workshop.

“Trade Marks” means all names, marks and logos from time to time owned by or registered by Koolya.

“Website” means or any other website Koolya may designate.

“You”/”Yourself” means the person/company who has purchased the services.

  1. Formation of contract

The Contract Start Date is defined as the day on which you indicate your acceptance of the Training Services on offer to you. By completing the booking process you are acknowledging acceptance of the terms and conditions.

Subject to the “Your right to cancel or transfer” clause below, this Agreement cannot be cancelled.

  1. Your right to cancel or transfer

If the Consumer Protection (Distant Selling) Regulations 2000 apply, you shall have the right to cancel this Agreement without any liability within 7 days of date of Agreement provided that Services have not commenced and are not due to commence in this period.  Cancellation and/or transfer fees below shall apply to cancellation or re-scheduling of any Workshop by you unless the exceptions stated below apply.

You may substitute delegates by written notification to Koolya.

  1. Cancellation of Workshops by Koolya

Koolya reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date or a full refund should an alternative date not be suitable. Koolya is not liable for any expenses incurred unless the course is cancelled within 2 hours of the start of the Workshop, when Koolya will refund expenses up to £50 on production of original expense receipts.

  1. Termination

Koolya may terminate the provision of any part of the services or restrict your access to services without any prior notice to you where (by way of example and without limitation):

5.1            there is a regulatory or statutory change limiting Koolya’s ability to provide the services;

5.2            any event beyond Koolya’s reasonable control prevents Koolya from continuing to provide the services. Koolya will use Koolya’s reasonable endeavours to find a solution by which Koolya’s obligations under this agreement may be performed despite the event in question;

  1. Payments

Payment is due on booking via the Koolya online payment system, funds must have cleared by 7 days prior to your first Workshop date.

Failure to receive the course fees in adherence with these terms means that Koolya reserves the right to refuse access to the Workshop.

  1. Prices

The prices quoted on this site are correct at the date of publication and for 30 days thereafter. Koolya reserves the right to adjust these prices outside this period.

  1. Services updates

Koolya reserve the right to amend, substitute, modify and improve the content and format of any Workshop (in whole or part) or to substitute and modify the service required from time to time to form a Workshop in the light of Koolya’s industry experience or ongoing improvements in its service to you.

  1. Acceptable use policy

You agree to abide by all applicable laws, regulations and codes of conduct and ensure that any material uploaded or distributed or stored by you does not infringe the rights of others.

  1. Code of conduct

You shall use the services strictly in accordance with these terms and conditions and shall not misuse the services. You shall comply with all reasonable instructions or directions given by Koolya in respect of the services.

In accessing the services you agree not to:

10.1 reproduce or redistribute the content (other than as allowed under these terms and conditions), modify or in any way commercially exploit any of the content;

10.2 remove the copyright or trademark notice(s) from any copies of the Workshop content;

10.3 create a database by systematically downloading and storing all and any of the content;

10.4 make any commercial or business use of the services or resell or commercially benefit from any part or aspect of the services;

  1. Limitation of liability

Koolya will only be liable for losses which are foreseeable to both you and to Koolya as a consequence of Koolya breaching these terms of sale and caused by Koolya’s own negligence. Koolya will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and Koolya at the time Koolya’s contract was formed, or at the time you began using Koolya’s service.

Koolya exclude, to the extent permitted by law, any express or implied warranties and conditions. Nothing in the foregoing shall limit Koolya’s liability for death or personal injury or as otherwise required by law.

  1. Indemnity

You agree to indemnify (and to hold Koolya and any of Koolya’s officers, employees and agents) from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of the services and/or your breach of these terms and conditions.

  1. Complaints and course guarantee

All complaints and claims relating to Koolya’s Workshops must be received in writing to within 14 days of the course date. If the claim is requesting a replacement Workshop then the replacement Workshop must occur within 90 days of the original course date.

  1. Contact Workshop

If you have any queries concerning any part of these terms and conditions please contact Koolya by email to: or by post, using the address found on our website

All notice (to be given by you under these terms and conditions) and all other written communications from you, must be in writing and may be delivered or sent by prepared first class letter post, or by email, although for service by email to be valid, receipt of email needs to be acknowledged by Koolya. Any notice or document shall be deemed served if delivered, at the time of delivery; or if posted, 48 hours after posting; or if sent by email, at the time of acknowledgement by Koolya.

  1. Information management

Koolya will use any personal data collected during your studies or other contact with Koolya in accordance with current UK data protection legislation and Koolya’s Privacy Statement from time to time. You may view Koolya’s Privacy Statement on the Website.

  1. Special Offers

Use of any special offer or discount code is subject to the following terms:

  • All offers and discounts are made at Koolya’s discretion and can be withdrawn at any time;
  • Offers and discounted rates cannot be applied retrospectively to a previous booking. You cannot cancel a course and then rebook it at the reduced rate;
  1. Law

This Agreement shall be subject to the laws of Scotland. Nothing in these terms and conditions will reduce your rights under current Scottish law (including statutory rights) relating to the supply of unsatisfactory services.