Adding an email account to Microsoft Outlook 365

Outlook 365 automatically determines what settings to use.
Here is an example adding an email account called michael@heli22.co.uk
Please check further down if you want to change an existing account.

Go to FILE, ACCOUNT SETTINGS and press the +ADD ACCOUNT button.

Tick the “Let me setup my account manually” tickbox and type in the email account name.

Make sure you enter the FULL email address. Otherwise it won’t work!

Select the IMAP option.

Type in the password for the email account and press the blue Connect button.

If the information is correct, you should get “Account successfully added” message.

Then press the Done button.

Amending an existing email account in Microsoft Outlook

It depends which version of MS Outlook you are using.

Outlook 365

In Outlook 365 go to FILE, ACCOUNT SETTINGS and then select MANAGE PROFILES.
Press YES to allow changes, wait a few seconds and the press the EMAIL ACCOUNTS buttun to get to the advanced settings.

Older Outlook Versions

In the menu, go to ACCOUNT SETTINGS and then select the relevant account to edit.

Change the INCOMING mail server to IMAP.STACKMAIL.COM
Change the OUTGOING mail server SMTP to SMTP.STACKMAIL.COM
Enter the current password for the email account

Make sure your username is ALWAYS the full email address.

Select the “use the same settings as the incoming mail server”

Check the ports are correct, it is much more secure using the SSL ports listed below.

Set 993 for the Incoming IMAP Server.

Set 587 for Outgoing SMTP Server.

Setting up email on your mobile phone

 

MOBILE PHONE SETTINGS
Each phone has different settings, but here’s an example of how to set up an iPhone.

Go to SETTINGS, PASSWORDS and ACCOUNTS

It depends if you are changing an existing account or you want to add a new account.
Either select an existing account or add a new account.

If you are adding a new account, select OTHER, as you will need to set it up manually to connect to the correct email servers.

This is how you configure the INCOMING MAIL SERVER settings (using IMAP).

  • Name: Enter your Name
  • Email: Enter your full email address
  • Description: Enter your full email address
  • Incoming Mailserver: Hostname: mail.stackmail.com
  • Username: Enter your full email address
  • Password: Enter your password.

This is how you configure the OUTGOING MAIL SERVER settings (using SMTP).

  • Hostname: smtp.stackmail.com
  • Username: Enter your full email address
  • Password: Enter your password.
  • Use SSL: Switch this on.
  • Authentication: Password. 
  • Server Port: 587.

If you are using SSL to encrypt your emails (recommended) then you may need to trust the email server certificate.

You should now be able to read and write emails, so go to your inbox and check it is working.